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Our Team:
Donna Francis, Senior Information Officer (East Kent)

Donna is a 28 year old lady who employs a PA for 5 hours a week to enable her to live independently. Donna has been working for CiLK for over 5 years now and really enjoys her job. Her current role as Information Officer enables Donna to give out information on independent living which includes Direct Payments/Personal Budgets, aids and equipment, benefits, accessible housing and much more. Donna also gives talks about independent living often bringing in her own experiences.

Donna has an impairment herself so can totally empathise with the people she is contact with. When asked what is the most important attitude to have Donna answered ‘It is really important to stay positive as much as possible in life and do not let anyone say to you it can not be done because 9 times out of 10 there is a way round it’. Donna is currently training to be a counsellor and in the future would like to counsel fellow disabled people as she feels there will be a common ground there already.

Before being employed by CiLK Donna completed a degree at university obtaining a BSc (Hons) in Health Studies and Social Science. Donna loved studying and her lecturers were so impressed with her dissertation that 4 years later she had a paper published in the Health Education Journal, having collaborated with a lecturer, titled ‘Are we promoting the health of people with physical mobility impairments? A literature review’.

Donna is an outgoing person who is always up for a challenge. She loves travelling and has recently come back from a 2 week trip to India. Donna thoroughly enjoyed her time there with 13 others from the church she attends and she is hoping to go again next year. Donna has also been to America twice.

Donna keeps herself busy outside of work too attending a local church and running the children’s club there, spending time with friends and family, travelling around the country visiting friends and chilling out at home with a good book.